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  Communicationstechnologiesarefarfromequalwhenitcomestoconveyingthetruth.Thefirststudytocomparehonestyacrossarangeofcommunicationmediahasfoundthatpeoplearetwiceaslikelytotellliesinphoneconversationsasthey

  Communicationstechnologiesarefarfromequalwhenitcomestoconveyingthetruth.Thefirststudytocomparehonestyacrossarangeofcommunicationmediahasfoundthatpeoplearetwiceaslikelytotellliesinphoneconversationsastheyareinemails.Thefactthatemailsareautomaticallyrecorded—andcancomebacktopuzzleyou---appearstobethekeytothefinding.

  JeffHancockofCornellUniversityinIthaca,NewYork,asked30studentstokeepacommunicationsdiaryforaweek.Inittheynotedthenumberofconversationsoremailexchangestheyhadlastingmorethan10minutes,andconfessedtohowmanyliestheytold.Hancockthenworkedoutthenumberofliesperconversationforeachmedium.Hefoundthatliesmadeup14percentofemails,21percentofinstantmessages,27percentofface-to-faceinteractionsandanastonishing37percentofphonecalls.

  Hisresultstobepresentedattheconferenceonhuman-computerinteractioninVienna,Austria,inApril,havesurprisedpsychologists.Someexpectedemailerstobethebiggestliars,reasoningthatbecausedeceptionmakespeopleuncomfortable,theindirectcontactofemailingwouldmakeiteasiertolie.Othersexpectedpeopletoliemoreinface-to-faceexchangesbecausewearemostpracticedatthatformofcommunication.

  ButHancocksaysitisalsocrucialwhetheraconversationisbeingrecordedandcouldbereread,andwhetheritoccursinrealtime.Peopleappeartobeafraidtoliewhentheyknowthecommunicationcouldlaterbeusedtoholdthemtoaccount,hesays.Thisiswhyfewerliesappearinemailthanonthephone.

  Peoplearealsomorelikelytolieinrealtime---inaninstantmessageorphonecall,say---thaniftheyhavetimetothinkofaresponse,saysHancock.Hefoundmanyliesarespontaneous(脱口而出)responsestoanunexpecteddemand,suchas:“Doyoulikemydress?”

  Hancockhopeshisresearchwillhelpcompaniesworkoutthebestwaysfortheiremployeestocommunicate.Forinstance,thephonemightbethebestmediumforsaleswhereemployeesareencouragedtostretchthetruth.But,givenhisresult,workassessmentwherehonestyisapriority,mightbebestdoneusingemail.

  小题1:Hancock’sstudyfocuseson_______.A.theconsequencesoflyinginvariouscommunicationsmedia

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2020-08-06 12:19
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李如雄

  小题1:D

  小题2:C

  小题3:A

  小题4:B

  略

2020-08-06 12:23:28

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