英语翻译Duringthesummervacation,GeorgeBoondecidedthatcentralrecordsneededafundamentalrestructuringinordertocopewiththeanticipatedincreaseinstudentenrolments.Itwasalsoanopportunitytobringtheofficeinlinewithhisid

　　英语翻译

　　Duringthesummervacation,GeorgeBoondecidedthatcentralrecordsneededafundamentalrestructuringinordertocopewiththeanticipatedincreaseinstudentenrolments.Itwasalsoanopportunitytobringtheofficeinlinewithhisideaofaprofessionally-runbusinesscollege.Tothisend,heaskedDrRobertMangers,HeadoftheOperationsResearchDepartment,tocarryoutafulloperationsandmethodsanalysisofcentralrecordswithaviewtointegratingallstudentandcourserecords.

　　After2weeks,RobertMangershadcompletedhisformalsystemsanalysis.Onreadingthereport,Georgehadbeenalarmedtodiscoverthattheofficehadbeenhandlingaworkloadalmost20percentbeyonditstheoreticalmaximumforthepast6months.

　　“That’sallIneedtoknow,”hetoldDrMangers.“Canyoudesignanewsystemfortheoffice,Robert?Thepresentsystemissuchamessthatit’sboundtocollapseassoonasourstudentnumbersincrease.Infact,I’mamazedithasn’tdonesoalready.”

　　Robertagreedandthetwomenworkedoutthedetailsofthenewsystemoverthenext3weeks.Undertheoldsystem,officestafftendedtoshareoutworkbetweenthem.JaneHackingwouldplaceallincomingworkinoneofthreelargetraysonherdesk.Thesewerelabelled‘urgent’,‘important’and‘routine’.Oncompletingonejob,herstaffwouldtakeanotherfromthe‘urgent’trayuntilitwasemptyandthenwouldstartonthe‘important’work,andsoforth,untiltheday’sworkwascomplete.SometimesJanewouldstaylateinordertoremoveanybacklogofworkandwouldoftenhelpoutduringthedayifworkloadsincreasedunexpectedlyorifamemberofstaffwasabsent.

　　Theproposednewsystemrequiredallofficestafftotakeonamorespecialisedrole.Eachwomanwasallocatedtheadministrativeworkfor5or6particularcoursesandwasrequiredtocompleteanewsetofrecordformswhichcross-referencedallrelevantinformationconcerningstudentsregisteredonthespecifiedcourses.This,accordingtoGeorgeBoon,wouldgiveindividualmembersoftheofficestaffasenseof‘courseloyaltyandownership’.