英语翻译Ataxidrivertaughtmeamilliondollarlessonincustomersatisfactionandexpectation.Motivationalspeakerschargethousandsofdollarstopassonthiskindoftrainingtobusinessmanagersandstaff.Itcostmeonlya＄12taxiride.I

　　英语翻译

　　Ataxidrivertaughtmeamilliondollarlessonincustomersatisfactionandexpectation.Motivationalspeakerschargethousandsofdollarstopassonthiskindoftrainingtobusinessmanagersandstaff.Itcostmeonlya＄12taxiride.

　　IhadflownintoDallasforthesolepurposeofcallingonacustomer.Timewasofgreatimportanceandmyplanincludedaquickturnaroundtripfromandbacktotheairport.Aspotlesstaxipulledup.Thedriverrushedtoopenthepassenger’sdoorformeandmadesureIwascomfortablyseatedbeforeheclosedthedoor.Ashegotinthedriver’sseat,hementionedthattheneatlyfoldedWallStreetJournalwasformyuse.HethenshowedmeseveraltapesandaskedmewhattypeofmusicIwouldenjoy.Well!Ilookedaroundfora“WatchingCamera!”Wouldn’tyou?

　　IcouldnotbelievetheserviceIwasreceiving!Itooktheopportunitytosay,“Obviouslyyourtakegreatprideinyourwork.Youmusthaveastorytotell.”“Youbet,”hereplied,“IusedtobeinCommercialAmerica.ButIgottiredofthat,thinkingthatmybestwouldneverbegoodenough.IdecidedtofindmypositioninlifewhereIcouldfeelproudofbeingthebestIcouldbe.IknewIwouldneverbearocketscientist,butIlovedrivingcars,beingofhelptoothersandfeelinglikeIhavedoneafullday’sworkanddoneitwell.Ievaluatemypersonalpossessionsand…wham!Ibecameataxidriver.OnethingIknowforsureisthattobegoodinmybusinessIcansimplyjustmeettheexpectationsofmypassengers.However,tobegreatinmybusiness,Ihavetogobeyondthecustomers’expectations!Ilikeboththesoundandthereturnofbeing‘great’betterthanjustgettingbyonaverage.”

　　DidItiphimwithouthesitation?Youbet!CommercialAmerica’slossisthetravelingfolk’sfriend.