mainidea
AcomplaintreportingsystemasahighlycharacteristicofChina'spoliticalsystem,sincethe1950s,sinceitsformationinoursociallifeplayanimportantpublicopinionexpression,powersupervision,powerreliefandtheroleofcontradictions.Butwithsocialtransformationandadjustmentoftheinterestpatterns,thecomplaintinrealoperationsysteminfaceofdifficulties,andthecomplaintassociatedaseriesofproblemsincreasinglybecomethefocusofattentionofthesocietyandthegovernmenttothedifficultyinthework.Thispaper,fromtheperspectiveofsociology,inanhuiprovincecityofbegintosampleWcityresidentsofthecomplaintreportingproblemssurvey,inresearchintothefirst-handmaterialsanddata,intuitivecasepresentsthecurrentourcountrycityresidents,in-depthanalysisofthecharacteristicsofthecomplaintreportinginthecomplaintstatusandexistingproblems,andtoprobereason,finallyputsforwardempiricalanalysisprocessofbuildingaharmonioussocietycomplaintreportingsystemreformideas,inordertoperfectourcountry'spublicopinionexpressionmechanism,makeacomplaintreportingsysteminthecurrentsocialcontradictionsperiodfullyplaytheirduefunction,promotesocialjustice,conformtothepeopletoliveahappylifemorebeautifulnewlookforwardto.
Thefirstpartofthispaper,thestudyofthesystemofthecomplaintreportingbackgroundandsignificanceoftheresearch;Introducedthedomesticandforeignresearch,andpointsoutthatthecomplaintreportingpresentsituationofthedomesticstudyofcontributionanddisadvantages;Throughtheanalysisoftherelatedtheory,thispaperputsforwardthestructureandfunctionofliteratureofthecomplaintreporting,socialconflicttheoryinthecomplaintreporting,symbolofthethreebigcomplaintreportingofinteractiontheoryframe,toclearuptheresearchideaandresearchmethod;Explainsomeoftheimportantconceptandthecomplaint.Thesecondpartofthiscomplaintreportingsysteminourcountry,fromthedevelopmentofourcountry,theauthoranalyzesthecomplaintreportingsystemofsocialcontributionandfaceddilemma.Thethirdpart,thecityinanhuiprovinceWasanexample,throughquestionnaireinvestigation,interviewandcaseanalysisoftypicalcasesandotherways,analyzethepresentcityresidentsofthecomplaintreportingcharacteristics,existingproblemsandreasons.Thefourthpart,inviewofthedefectsofthesystemofthecomplaintatpresentinChinaandtheshortcomingsofthecomplaint,putforwardtheprocessofbuildingaharmonioussocietycomplaintreportingsystemreformideas.Thefifthpart,forthepartofthefulltextweresummarizedinthepaper.
Keywords:thecityresidents;complaintAcomplaintreportingsystem;Problem;reform