OnChristmasEveafewdaysago,anEnglishcouple,theHardens,gotaveryspecialcall.Itwasonlya20-secondcallbutitwasvery____11____.TheHardens’15-year-olddaughterhasgone___12____sixmonthsbefore.OnChristmasEvesherangthem.“I’mphoningtowishyouahappyChristmas,”shesaid,“Iloveyou.”

　　RonalsandEdwineHardenwereso______13_____thattheystartedaspecialtelephoneservice（服务）called“AliveandWell”.Theservicehelps______14______togetintouchwithchildrenwhohaverunawayfromhome.

　　Youngpeoplecanphone“AliveandWell”andleaveamessagefortheirparents.Thetelephoneareansweredbyansweringmachines.So______15_____canspeaktothechildormakehimreturnhome.Parentsofrunawaychildrenwhoare_______16_______eighteencanaskthepolicetobringtheirchildrenhome.Sochildrendonotwanttotelltheirparentswheretheyare.Through“AliveandWell”theycantelephonetheirparentsandtheydonot______17______aboutthisorgivingouttheiraddresses.

　　TheHardensandtheirhelpers______18______thetelephonemessagesandconnect（联系）theaddressesgiven.About30,000Britishteenagershavelefthomeandmanyofthemareprobablyin_______19_______.Foronlytwopence（便士）theycangointoatelephonecoinboxandcalltheirparents.Theycandial5675339and______20______aparentworry:Ishedeadoralive?