Towhomitmayconcern:
Hi,recently,Ihavejustboughtadigitalcamerafromyourstore.However,whenIreturnedhome,Irealizedthattherearescratchesonthecamera'ssurface,aswell,thecolorofapicturetakenindoorisabnormal.Unfortunately,sinceIcouldnotfindthereceipt,Icouldnotreturnittoyourstoreorexchangeforanewone.WhenIaskedthesalesmanforassistanceonwaystosolvetheproblem,insteadofattemptingtocomeupwithasolution,hepaidnoattentiontome.Idounderstandthatlosingthereceiptismyfaultduetomycarelessness,yetatleast,shouldn'tthesalesmantreatmewithsomerespect?Tome,thesalesman'scoldattitudeisnotonlyunwelcoming,butalsodisappointing.Thisisnottheappropriatewaytotreatacustomerinneedofhelp.Iamextremelyunsatisfiedwithyourstore'scustomerserviceandhopetoseesomeimprovementinthefuture.
Sincerely,
XXX