接听：Hello/Goodmorning/...

　　自报姓名：(Thisis)...speaking.

　　问对方姓名：Who'sthatspeaking?

　　好久不见的老朋友：Hey,it'syou!/Fancyhearingfromyou!

　　寒暄：Howareyou?

　　回答对方问候：Fine.Thankyou./Prettywell.Thanksalot./Notbad./Couldn'tbebetter.

　　其它客套话：Howisyourbusiness?/Howarethingsgoingonwithyou?/Howisyourfamily?

　　转接找别人的电话：Holdon,please./Justamoment.Iwillswitchthelinetohim./Letmeputthroughtohim.

　　别人不在：Heisnotathisdeskrightnow.Couldyouleaveamessage?/Couldyoucallhimlater?/Couldyoupleasecallhismobile?

　　Thanksforcalling./Nicetohaveyourcall./Pleasedtotalkwithyou.

　　告别：Talktoyoulater./Takecare./Byebye./Seeyou.

　　Youarewelcome./Mypleasure.