WhenIstartedmycareerinmanagement,Iwasreallygreen,butIalwaystriedtostaypositiveonthejob.Iwasworkingforanewcompanythatwashavingadifficulttimewithitscustomers.Actually,atonepointmyGeneralManagertoldmehe
WhenIstartedmycareerinmanagement,Iwasreallygreen,butIalwaystriedtostaypositiveonthejob.Iwasworkingforanewcompanythatwashavingadifficulttimewithitscustomers.Actually,atonepointmyGeneralManagertoldmehelikedmeandsuggestedIshouldstartlookingforanewjobaswewereabouttoloseouronlyorder.Everydaywefacedpeopleleavingthecompany,customerscomplaining,anduppermanagementpreparingtoclosetheplace.
Onenight,Iwenthomethinkingabouttheproblems.Mywifetoldmetoforgetaboutworkandseeamovie.WewentandsawSlumdogMillionaire.Jamal,aneighteen-year-oldIndianyoungman,isfromapoorfamilyandbecomesrichlater.Hetrieshisbesttochangehisposition.Irealizedwhatweneededtodowastocorrectthesituation.
ThenextdayIcalledmycustomerstohaveatalk.Ipromisedtodomybesttosolvetheproblemsiftheywouldgiveussometime.Asaresult,weweregivenonemonthtoturnthesituationaround.Thiswasouronlychancetocorrectthesituation.Toachievethis,Iworkeddayandnightwithmyteam.Icanrememberworkingfrom6a.m.andnotgoinghomeuntil2a.m.thenextday.
Tomakealongstoryshort,wesucceededinsolvingalloftheproblemsandatthesametimeincreasedourproductivity(生产率).Thecustomersandmanagementwereveryhappy,andIknewatthatmomentwehadsavedourjobs.Actuallythingswentsowellthatweendeduphavingourpaydoubled.
ThroughthisexperienceIunderstandthatyoucanachievewhatyoudesireaslongasyouworkatitandstaypositive.
小题1:TheGeneralManageradvisedtheauthortolookforanewjobmainlybecause .A.heknewtheauthordidn’twanttostaythereB.hiscompanywastoosmalltohiresomanypeopleC.hebelievedtheauthorcouldgetmorepaythatwayD.themanagementwaspreparingtoclosethedepartment小题2:Whocausedtheauthortodecidetochangehissituation?A.Theheroinamovie. B.Hiswife.C.Hisboss.D.Thecustomers.小题3:Howlongdidtheauthorstayinhisdepartmenteverydayduringthatmonth?A.8hours.B.15hours.C.20h