QuietVirtue:TheConscientiousTheeverydaysignsofconscientiousness(认真尽责)-beingpunctual,carefulindoingwork,self-disciplined,andscrupulous(一丝不苟的)inattendingtoresponsibilities-aretypicalcharacteristicso
QuietVirtue:TheConscientious
Theeverydaysignsofconscientiousness(认真尽责)-beingpunctual,carefulindoingwork,self-disciplined,andscrupulous(一丝不苟的)inattendingtoresponsibilities-aretypicalcharacteristicsofthemodelorganizationalcitizen,thepeoplewhokeepthingsrunningastheyshould.Theyfollowtherules,helpout,andareconcernedaboutthepeopletheyworkwith.It'stheconscientiousworkerwhohelpsnewcomersorupdatespeoplewhoreturnafteranabsence,whogetstoworkontimeandneverabusessickleaves,whoalwaysgetsthingsdoneondeadline.
Conscientiousnessisakeytosuccessinanyfield.Instudiesofjobperformance,outstandingeffectivenessforalmostalljobs,fromsemi鄄skilledlabortosalesandmanagement,dependsonconscientiousness.Itisparticularlyimportantforoutstandingperformanceinjobsatthelowerlevelsofanorganization:thesecretarywhosemessagetakingisperfect,thedeliverytruckdriverwhoisalwaysontime.
AmongsalesrepresentativesforalargeAmericancarmanufacturer,thosewhoweremostconscientioushadthelargestvolumeofsales.Conscientiousnessalsooffersabuffer(缓冲)againstthethreatofjoblossintoday'sconstantlychangingmarket,becauseemployeeswiththisqualityareamongthemostvalued.Forthesalesrepresentatives,theirlevelofconscientiousnessmatteredalmostasmuchastheirsalesindeterminingwhostayedon.
Thereisanairaroundhighlyconscientiouspeoplethatmakesthemseemevenbetterthantheyactuallyare.Theirreputationfordependabilityinfluencesmanagers爷evaluationsoftheirwork,givingthemhigherevaluationsthanobjectivemeasuresoftheirperformancewouldpredict.
Butconscientiousnessintheabsenceofsocialskillscanleadtoproblems.Sinceconscientiouspeopledemandsomuchofthemselves,theycanholdotherpeopletotheirownstandards,andsobeoverlyjudgmentalwhenothersdon爷tshowthesamehighlevelsofmodelbehavior.FactoryworkersinGreatBritainandtheUnitedStateswhowereextremelyconscientious,forexample,tendedtocriticizeco-workersevenaboutfailuresthatseemedunimportanttothosetheycriticized,whichdamagedtheirrelationships.
Whenconscientiousnesstakestheformof