【求英语情景对话`酒店投诉关于Hotelservicecom-查字典问答网
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  【求英语情景对话`酒店投诉关于Hotelservicecomplaint一个人是经理另一个是客人```要用英语哦】

  求英语情景对话`酒店投诉

  关于Hotelservicecomplaint

  一个人是经理另一个是客人```

  要用英语哦

1回答
2020-05-16 22:43
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  20分求英语情景对话`酒店投诉

  人物:经理(hotelmanager),客人(guest)`

  G;MayIspeaktothehotelmanagerplease?

  M:Hi,thisisBennySmith,themanagerofHolidayInn.HowcanIhelpyou?

  G:Hi.MynameislisaWang.Iwouldliketofileacomplaintofthepoorserviceofyourhotel.ThisismyfirsttimetostayinHotelanditwillbemylastonetoo.

  M:Iamsorrytohearthat.Couldyoutellmeexactlywhatitisallabout?

  G:WhenIcheckedinyesterday,thetwogirlsatthefrontdeskwerequiterude.Theywerechattingwitheachother.AndwhenIaskedaboutsomeinformationofthelocalsceneries.Theyjustthrewapamphletatthedeskandwentontheirchatting.Thatisveryunprofessional.

  M:Mrs.Wang,Iapplogizeforwhathadhappened.Iwilllookintoitandgiveyouareplyassoonaspossible.

  G:Thankyouforyourattentioninthismatter.Ireallyappreciatethat.

  M:GouldyougivemeanumberthatIcanreachyou?

  G:123-456-789

  M:ok.Mrs.Wang,thankyousomuchforcalling.IsincerelyaskyoutocomebacktoourhotelagainandIpromiseyouthatwhathadhappenedtoyouyesterdaywillnotrepeat.Haveagoodday!bye!

  G:bye!

2020-05-16 22:44:30

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