quot;HappinessAdvantage"EffectInJuly2010Burt'sBeesapersonal-careproductscompanywasgoingthroughbigchangeasitbeganaglobalexpansioninto19newcountries.Inthiskindofhigh-pressuresituationmanyleaders

　　quot;HappinessAdvantage"Effect

　　InJuly2010Burt'sBeesapersonal-careproductscompanywasgoingthroughbigchangeasitbeganaglobalexpansioninto19newcountries.Inthiskindofhigh-pressuresituationmanyleadersbothertheirassistantswithfrequentmeetings.Indoingsomanagerslifteveryone'sanxietylevelwhichisresponsibleforeffectiveproblemsolving.

　　Burt'sBees'sthen-CEOJohnWolfgangtookadifferentapproach.Eachdayhe'dsendoutane-mailthatpraisesteammembersforworkrelatedtoglobalmarketing.He'dremindhismanagerstotalkwiththeirteamsaboutthecompany'svalues.Heaskedhismanagerstoholdanotherthree-hourmeetingonhappinesswithemployeesinthecourseoftheexpansioneffort.Wolfgang'semphasisondevelopingpositiveleadershipkepthismanagersloyalastheysuccessfullytransformedthecompanyintoaglobalone.

　　Thatoutcomeshouldn'tsurpriseus.Researchshowsthatwhenpeopleworkwithapositivemind-set(思维模式)performanceonnearlyeverylevel—productivitycreativity—improves.Peoplewhohaveapositivemind-setperformbetterinthefaceofchallenge.Icallthisthe"happinessadvantage"—everybusinessoutcomeshowsthatithasbeenimprovedwhenthebrainispositive.I'veobservedthiseffectinmyroleasaresearcherandlecturerin48countriesontheconnectionbetweenemployeehappinessandsuccess.Inananalysisof225academicstudiesresearchersfoundstrongevidenceofcause-and-effectrelationshipbetweenlifesatisfactionandsuccessfulbusinessoutcomes.

　　Acommonmisunderstandingisthatonlyourgeneticsourenvironmentoracombinationofthetwodetermineshowhappyweare.Tobesurebothfactorshaveeffects.Butone'sgeneralsenseofhappinessissurprisinglyunstable.Thehabitsweformthewayweinteractwithcolleagueshowwethinkaboutstress—allthesecanbemanagedtoincreaseourhappinessandourchancesofsuccess.

　　Title:"HappinessAdvantage"Effect

　　I.Burt’sBees____76______tomanagementanditseffect

　　●Leadersbotheringtheirassistants

　　●Assistants’anxietylevel____77______

　　●Problemssolvedless____78______

　　II.JohnWolfgang’sdifferentapproachtomanagem