样品太长时间没有寄给客人了,怎么样写英文邮件给他道歉几个样品太长时间没有寄给客人了.客人发火了.请看以下客人发给我的邮件.Iamgettingveryconcernedaboutthetimetakenforyoutosendussamples

　　样品太长时间没有寄给客人了,怎么样写英文邮件给他道歉

　　几个样品太长时间没有寄给客人了.客人发火了.请看以下客人发给我的邮件.

　　Iamgettingveryconcernedaboutthetimetakenforyoutosendussamples,andnotjustonthisorder.

　　FrankandIdiscussedthekhakiwithyoufiveweeksagowhilstwewereinyouroffice.

　　Ourcustomerisherethisafternoon,Truworth’s,anditputsusinaverydifficultsituationhavingtoexplainthatfiveweekslaterwestilldonothaveasample.

　　Especiallyasthisisarepeatorderandallthatischangedisthecolour.

　　Truworth’sloseconfidenceinusandwillplaceorderselsewhere.

　　Iamnotfeelingconfidentgoingforwardthatyoucandeliverifwecannotgetsamplesfromyou.

　　FromdateofspectodeliveryinSouthAfricaweexpecta3weekturnaroundtimeonsamples,thisiswhatallourcompetitorsdoandweneedtodothesameplease.

　　Ifthereisaproblemthenpleaseletusknowsothatwecaninformourcustomers.

　　WehaveplacedagreatdealofbusinesswithyouingoodfaithandIdonotfeelconfidentgoingforwardthatyouhavesystemsinplacetoensureswiftmakingofsamplesandgoodrecordkeepingofwhathasbeensenttousintermsoffabricsandcoloration.

　　Weshouldnothavetochaseyouforthesamples.

　　请大家帮帮忙教教我怎么写封道歉信给客人.我从来没有写过英文道歉书.